WELCOME TO THE ABLECTRICS WEBSITE TERMS AND CONDITIONS
Placing an order with Ablectric.com for any product shall constitute acceptance that you agree to our standard terms and conditions as set out below: If you do not wish to be bound by these terms and conditions please do not place an order with www.ablectrics.com.
The www.ablectrics.com website is operated by:
Ablectric, Showroom and Offices at 131 Gloucester Road Bishopston, Bristol, BS7 8AX.
Telephone: 0117 9425355
Fax: 0117 9401890
1. Legally binding contract
If you’re buying a new electrical item, we will recycle your old one for free
Unwanted electrical equipment is the UK’s fastest growing type of waste.
Many electrical items can be repaired or recycled, saving natural resources and the environment. If you do not recycle, electrical equipment will end up in landfill where hazardous substances will leak out and cause soil and water contamination – harming wildlife and also human health.
We can help
We are pleased to offer our customers the chance to recycle their old electrical items.
Once you have taken delivery of your purchase, you can then send back the item you have replaced and we will recycle it for you free of charge. The return address is
131 Gloucester Road
To remind you that old electrical equipment can be recycled, it is now marked with a crossed-out wheeled bin symbol. Please do not throw any electrical equipment (including those marked with the crossed out wheeled bin symbol) in your bin.
What is WEEE?
The Waste Electrical or Electronic Equipment (WEEE) Directive requires countries to maximise separate collection and environmentally friendly processing of these items. In the UK, distributors (including retailers) must provide a system which allows all customers buying new electrical equipment the opportunity to recycle their old items free of charge. Those establishing their own take-back scheme must as a minimum offer all customers buying new electrical equipment free take back of their old electrical’s on a like-for-like basis.
Find more information on WEEE recycling, and locate your local recycling centre, at www.recyclenow.com.
Under the Waste Battery Regulations, ElectricsandLighting.co.uk are now offering a take back scheme for all portable waste batteries. You can return your waste batteries to our business premises in person (PLEASE DO NOT POST).
Alternatively, you can find your local waste portable battery recycling facility at www.recyclenow.com
Most supermarkets and shops that sell batteries will have collection bins for used batteries, and some town halls, libraries or schools may also set up collection points. End-users may find stores in their local area more accessible.
Our standard delivery cost is £4.99 to the UK mainland only. Ireland, the Channel Islands and parts of Scotland are not covered under this cost.
Orders over £99 will be delivered free of charge to UK mainland addresses only.
Some items are advertised as free delivery although less than £99, this is only to UK mainland addresses only.
If unsure about our delivery costs please contact us to check.
If you order something from us and we are unable to fulfil your order with the delivery cost the website has charged we will contact you straight away and offer you a full refund or the option to pay a little more to get the goods delivered.
You can choose to collect your purchase from the shop.
We can deliver to Northern Ireland, Southern Ireland, Scotland and the Channel Islands, please allow an extra day for items going to the bellow addresses.
· Southern Ireland, shipping costs start from £15.00
· Northern Ireland, shipping costs start from £15.00
· Channel Islands, shipping costs start from £20.00
· Scotland, shipping costs start from £10.00 * Not all parts of Scotland are affected by this increase and smaller items are sent via the royal mail.
The exact shipping costs we incur from our couriers vary from item to item based on their weight and size, we can always check the exact cost of an order for you before you place your order with us.
Delivery will take between 1-7 working days depending on the stock availability.
If it is a stock item we can set a delivery date immediately.
If you want to check an item is in stock please do so before ordering it.
Excepting the delivery
All deliveries must be signed for and cannot be left with a neighbour.
Items ordered from us with a value in excess of £250 will be marked with a label asking you too check the items fully before signing for them in good condition. If you sign for a box as undamaged and accept the goods in good condition and then find out they are damaged this may invalidate our claim with the couriers so we please ask that you take care when signing for expensive items and make sure they have travelled well. If any driver refuses to let you check your order simply sign for the box as damaged this will cover both of us in the event of a claim.
You have to choose a delivery date when you are in and can except the delivery. We can deliver to you place of work if this is easier.
Breakages and returns
If your item is broken you have 15 days to let us know. We will then raise a claim for the goods with the courier, a new item will be dispatched as quickly as we can obtain it. You may be asked to send a photograph of any damage and some couriers as part of processing a claim will ask to inspect the goods and packaging. Will will keep you informed and try wherever possible to minimalize any inconvenience on your behalf.
You can also choose to have a full refund. This will include the delivery charge you would have been charged. Items are guaranteed for a minimum of 12 months from the date of receipt. If an item is faulty please contact us and we will arrange collection and redelivery. If we cannot re-supply the goods we will give you a full refund. This will include the delivery you would have been charged. If you order an item and cancel it you may still be charged the delivery fee.
If you want to cancel a delivery please do so by email as soon as possible.
If the item has already been dispatched you may still be charged the delivery fee.
If you wish to return an item which has already been delivered it must be in the original packaging and returned to us within 14 days. Please send all returns to us recorded delivery or via a courier.
Before completing a transaction you will be asked to agree to all the terms and conditions so please make sure you are happy before doing so.